Valerie Wilshaw’s mental health was a huge barrier when it came to finding employment. Often feeling lost and unsure how to move forward, the job market seemed overwhelming. She was struggling to find the confidence and support she needed to re-enter it. Her self-doubt was a heavy weight, and the thought of starting over felt almost impossible.
That was until she discovered IntoJobs which opened the door to a lot of opportunities for her.
When she first came to IntoJobs, she was eager to turn her life around but lacked the resources and support to do so. The IntoJobs team recognised the depth of her struggle and knew that the journey ahead would require more than just a resume update or a few interview tips. It would demand a holistic approach, one that nurtured her mental health, rebuilt her confidence, and provided a clear path forward.
IntoJobs began by addressing Val’s mental health. She was connected with a counsellor who provided the emotional support she desperately needed. This step alone was transformative, as Valerie started to feel a sense of relief and understanding that she hadn’t experienced in years.
Next, IntoJobs tackled the practical aspects of job hunting. Val’s interview techniques were rusty, and she was nervous about facing potential employers. The team worked tirelessly with her, conducting mock interviews and providing constructive feedback to help her feel more prepared and self-assured.
They also took her shopping for interview clothes, ensuring she felt both comfortable and professional. The simple act of choosing an outfit that made her feel confident was a significant boost to her morale.
But it wasn’t just about the practical steps. IntoJobs believed in Val’s potential and made sure she knew it. Through consistent encouragement and reverse marketing efforts, they helped her see the value she could bring to any workplace, highlighting her strengths, her resilience, and her unique skills, making sure she understood that her past did not define her future.
One of the most pivotal moments came when IntoJobs referred Val to Programmed, a leading provider of Staffing, Facility Management, and Maintenance service. The interview process was intense, but Val was ready. She walked into the room with a newfound sense of confidence, her resume polished, and her interview skills honed.
The end result was Val getting the job.
“Seeing Val walk into her new role with pride and a radiant smile was a moment of pure joy for everyone involved. It reminded us why we do what we do. Her perseverance, combined with the unwavering support and guidance she received, had paid off. For Val, this job wasn’t just a pay check; it was a lifeline,” IntoJobs Mobile Employment Consultant Amy Macaulay-Woodstock said.
As Val continues to thrive in her new role, she carries with her the lessons and the support that helped her get there.


